Job Description
Job Description
Responsibility for management of the realization of customer requirements in Global Delivery engagements.You bring your extensive knowledge to our customer projects. (introduction, expansion, upgrade, rollout, .Management in all project phases from conception, design, customizing, prototyping to roll out as well as 2nd and 3rd level support.Ensure customer success, satisfaction, and reference ability for S/4HANA or ECC customers.Define methodology, tools and processes allowing a successful customer adoption.Establish and actively manage executive-level relationships with key customer stakeholders (LOB and IT).Identify cross and upsell opportunities within existing customer engagements in line with the innovation strategy of the customer.This position requires business knowledge, direct interaction with clients and may include team management for both onsite and offshore resources.