Job Description
Job Description:
• Design, implement, and maintain SAP Solution Manager functionalities such as ChaRM (Change Request Management), ITSM (IT Service Management), and Monitoring.
• Configure and optimize SAP Focus Run for continuous system monitoring, performance management, and issue resolution.
• Provide expertise in SAP Cloud ALM for seamless integration and management of cloud solutions within the SAP ecosystem.
• Collaborate with cross-functional teams to gather requirements, propose solutions, and implement enhancements or new functionalities.
• Conduct training sessions and workshops for end-users and stakeholders on SAP Solution Manager, Focus Run, and Cloud ALM capabilities.
• Ensure compliance with company policies, procedures, and best practices related to SAP Solution Manager and Cloud ALM.