Job Description
Location - Pan India
Notice period - 30 days to 15 days
15 years of experience including service delivery management experience for large SAP AMS program
Roles and responsibilities
- Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery
- Be the Customer Single Point of contact for AMS Services subjects
- Provide consolidated management reporting to the Customer and LTIM leadership on the services performance
- Play a key role in add on sales with Sales Delivery Management team
- The delivery of the AMS services at the appropriate contractual service levels
- The management of the delivery of the services and other agreed deliverables in all its aspects specification estimationplanning control acceptanceSLA compliancy for the applications in sco...