SAP Support Engineer (Junior/Senior)

Job description

ABOUT THE JOB

• Provide first and second level support for SAP users, resolving incidents and service requests efficiently.


• Monitor SAP system performance and proactively identify potential issues.


• Assist in the configuration and maintenance of SAP modules according to business requirements.


• Collaborate with functional and technical teams to troubleshoot and resolve system errors.


• Document solutions, procedures, and user guides for recurring issues.


• Participate in SAP upgrades, testing, and implementation of new functionalities.


• Support end-users during UAT and training sessions.


• Ensure compliance with internal processes and security standards.

ABOUT YOU

• Bachelor’s degree in information technology, Computer Science, or...