Job Description
Job Overview
Home Instead Exeter and East Devon delivers home care to elderly individuals with over 15 years of experience and more than 1 million hours of service. This role focuses on scheduling and invoicing to ensure high‑quality care and support business growth.
Responsibilities
- Understand, build, and adjust client care schedules to minimise travel time, account for holidays, training, and last‑minute cancellations.
- Build effective and efficient schedules around clients and care professionals, ensuring the same professional and same times each week when possible.
- Respond to schedule changes and liaise with relevant team members.
- Match care professionals to new clients in conjunction with the client services team and arrange introductions.
- Manage staff sickness, arrange return‑to‑work meetings and secure appropriate cover.
- Develop and maintain excellent relationships with clients and care prof...