Job Description
As a Scheduler your responsibilities include updating engineer reports, procuring materials, organising client callouts, and managing operative diaries. You will develop and evaluate plans, liaise with operations management for approvals, and monitor outstanding work.
Role Responsibilities
- Handle reactive queries, logging and tracking through to completion.
- Assist the Manager with daily coordination, reporting and workflow management.
- Log service jobs, schedule engineer attendance and maintain accurate customer updates.
- Prepare quotes for repairs and spare parts.
- Respond promptly and professionally to client enquiries via phone and email.
- Help ensure smooth and efficient service operations by maintaining clear, organised records and communication.
Experience & Qualifications
Experience in a customer service, administration, or technical support role.
- Excellent communi...