Security Call Centre Operator

Security Call Centre Operator

For Call Centre Operator, Security Operator, or Control Room operator to ensure efficient monitoring and prompt response for a dynamic security monitoring company. There is a requirement to work weekends on a roster. They run a 24x7 service, requiring a rotating roster.

About the Security Call Centre Operator role

• Requires: Previous experience in a role handling a high volume customer inquiries
• Salary guide: $28.86 Per hour + penalties, Bonus's are available after a qualification period.
• Location: Western suburbs of Sydney.

What the Security Call Centre Operator will do each day

• Monitor and respond to security systems and devices to ensure client safety and operational continuity.
• Handle incoming phone calls professionally, managing inquiries and escalating issues as required.
• Manage email communications, ensuring ra...