Security Mobile Team Leader

Job objectives and responsibilities

• Contribute to the success of the contract through the effective training and continuous on-going colleague development along with supporting the clients security and safety strategy.
• Effectively support the Operations Manager in managing performance, ensuring that all security officers are trained to the highest standard in line with SLAs & KPIs
• Deputise during times of unplanned absence of the Operations Manager until a buddy Operations Manager can take over.
• Responsibility for the operational performance of the allocated business in relation to overall targets set, ensuring compliance with SLAs & KPI's
• To maintain and promote the Mitie brand and reputation by providing an industry leading security provision.
• Support the customer and be responsible for the accuracy and timely reporting of crime and crime related tasks/activities through effective training of the officer population.
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