Job Description
Job Title : Security Specialist – Auditing and Investigations
WFH
Job Description:
Key Responsibilities
• DVR Monitoring & Audits:
Conduct routine DVR (Digital Video Recording) checks and audits to ensure compliance with
security protocols and identify irregularities.
• Secret Shop Coordination:
Schedule, score, and report on global secret shop visits; manage logistics and grading processes.
• Investigations:
Support the Security Manager in conducting investigations, compiling evidence, and drafting
incident reports.
• Forensic Review & Analysis:
Perform weekly DVR reviews following forensic analysis to detect anomalies in pass rates and
escalate findings appropriately.
• Stakeholder Reporting:
Prepare client-facing security summaries and collaborate with internal teams to ensure consistent
audit procedures.
• Compliance & SLA Support:...