Self Employed Resolution Field Agent AD HOC

Overview

Job Type: AD-HOC (Self-Employed)

Resolution Field Agent - (AD-HOC)

Minimum Commitment: 1 day per week (8 hours)

Pay: £20-£25 per hour (dependent on experience - discussed at interview)

About The Role

As a Resolution Field Agent , you will carry out face-to-face visits to residential and commercial properties on behalf of our utility-sector clients. The role focuses on customer engagement, welfare checks, and resolving utility-related issues in a professional, empathetic, and compliant manner.

This is a flexible, ad-hoc, self-employed role ideal for individuals seeking work that fits around their lifestyle while delivering meaningful, customer-focused outcomes.

Key Responsibilities

• Visit residential and commercial properties within allocated postcode areas
• Discuss utility arrears, payment plans, and meter exchanges with customers
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