Senior Application Administrator (REF4705U)

Job Description

• 2nd or 3rd level technical application support based on various technologies (like Apache Tomcat, Linux based Application Operation, scripting)
• ITIL based ticket administration and documentation.

• Incident, Problem and Change Management

• Participation in customer and vendor calls

• Providing on-call support

• Solving complex problems, doing Root Cause Analysis

• Technical capacity planning, performance tuning, optimization related activities

• Automation related scripting tasks and project support

• Knowledge sharing and developing.

Qualifications