Senior Application Engineer

Job Description

Summary:Senior Application Administrators on the Global Business Applications team are responsible for configuring and setup activities on Rocket Software’s critical back office systems and platforms. The “Application Administrator – Salesforce” is responsible for administration activities in Rocket’s Salesforce implementation, including Sales Cloud, Salesforce CPQ, Service Cloud, and Experience Cloud, as well as administration activities for related ancillary systems (DocuSign CLM, SalesLoft, ZoomInfo, Marketo, etc.).

Essential Duties and Responsibilities:

Perform system administration tasks on the Salesforce platform, including User creation and setup, sandbox setup, data loading / updates, managed package installation and upkeep, and Salesforce Setup configuration.

Provide technical support to diagnose and resolve application issues in Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce CPQ.

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