Job Description
Provide general application support and trouble-shooting/problem-solving. Insure to solve assigned tickets for the supported systems within SLA and ensure optimal customer satisfaction. React to high severity technical issues that require immediate attention. Trouble-shoot application problems and find solutions, workarounds and communicate solutions to customers. Work with multiple teams for the successful resolution of issues and incidents. Execution of DB scripts/extracts as needed. Skills
• 2-6 years of experience in the same position.
• in computer science or equivalent
• Strong Troubleshooting and problem solving skills
• Strong communication skills.
• DB knowledge overview (SQL, Oracle).
• Strong Knowledge in Power apps, Power automate, Power BI, one drive, Share Points