Senior Application Support Specialist

Oracle

📍 Bengaluru, Karnataka, India

Regular Employee Computer Occupations Posted February 21, 2026

Job Description

Job Summary As an L2 Support Engineer, you will play a critical role in ensuring the reliability and stability of our mission-critical systems supporting banking domain operations. You will provide advanced support by troubleshooting, analysing, and escalating issues, while driving automation and operational improvements. This is a mostly remote position requiring shift flexibility, with occasional onsite presence for meetings or major activities at one of our four OFSS locations.

Key Responsibilities

  • Monitor and troubleshoot production systems using UNIX/Linux, SQL, and log management tools (Splunk, Grafana, App-dynamics)
  • Provide second-level support for application and database issues; perform root cause analysis and resolution
  • Collaborate with DevOps teams to maintain and enhance CI/CD pipelines (primarily with GitLab)
  • Utilize job scheduling and automation tools (., Ansible Tower) to streamline operations and resolve incidents