Job Description
Purpose of the Job
Job Description
• Develop and maintain an effective relationship with existing customers
• Gain new customers
• Coordinate with operations / CS to satisfy customers’ needs
• Report competitor’s activities to the sales manager
• Ensure KPIs are met (targets, visits, opportunities, number of new accounts)
• Ensure privacy and confidentiality of customer data in line with the company data security policies
• Reporting any information that might impact company image, brand or functioning
• Collaborate with the team to achieve its objectives
• Facilitate the flow of information horizontally and vertically
• Fulfill the customer’s needs and ensure high quality of service delivery
• Visit customers in their assigned (geographical) areas
• Grow existing customers and migrate them into higher value tiers
• Keep a record of customer visits and update the CRM sys...