Senior Business Analyst with ServiceNow Expertise
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Source Code
📍 toronto, on, Canada
Job Description
Advance your career as a Senior Business Analyst focusing on ServiceNow at 277 Front St W. This 6-month contract offers a mix of onsite and remote work to accommodate flexibility.
We seek candidates with at least 5 years of Business Analysis experience using ServiceNow. Essential skills include expertise in ServiceNow's CMDB data model, ITSM, ITOM discovery, and Service Mapping. A strong understanding of ITIL processes and technology domains, including networking and infrastructure, is critical for delivering services that meet business requirements.
Key Responsibilities:
• Analyze and document business requirements using ServiceNow
• Collaborate with Scrum Masters and Engineers for troubleshooting
• Engage in Configuration Management for service delivery
• Apply knowledge of SDLC within the ITIL framework
• Discuss and refine requirements with key stakeholders
Requirements:
• 5+ years with ServiceNow CMDB data model (CSDM)
• 5+ years experience in Service...
We seek candidates with at least 5 years of Business Analysis experience using ServiceNow. Essential skills include expertise in ServiceNow's CMDB data model, ITSM, ITOM discovery, and Service Mapping. A strong understanding of ITIL processes and technology domains, including networking and infrastructure, is critical for delivering services that meet business requirements.
Key Responsibilities:
• Analyze and document business requirements using ServiceNow
• Collaborate with Scrum Masters and Engineers for troubleshooting
• Engage in Configuration Management for service delivery
• Apply knowledge of SDLC within the ITIL framework
• Discuss and refine requirements with key stakeholders
Requirements:
• 5+ years with ServiceNow CMDB data model (CSDM)
• 5+ years experience in Service...