Senior Call Center Trainer — Elevate Agent Performance

Mass Markets in Lambunao, Philippines, is looking for an Experienced Call Center Trainer to design and deliver effective training programs to enhance agent performance. This role involves facilitating training sessions, preparing agents for various client campaigns, and ensuring continuous learning.

The ideal candidate has at least 3 years of BPO or contact center training experience, strong communication skills, and knowledge of adult learning principles. Competitive compensation, health insurance, and career growth opportunities are offered.