Job Description
Join Cencora as a Senior Caseworker within Innomar Strategies, focusing on innovative patient care and reimbursement solutions. This role is integral to patient and provider success.
As a Senior Caseworker, you will play a vital role in associating patients with their reimbursement options and enhancing their healthcare journey. This position requires managing a high caseload while mentoring peers and collaborating with healthcare providers. Your expertise will drive critical outcomes in patient support, ensuring compliance and satisfaction throughout the process.
Key Responsibilities:
• Mentor new caseworkers through training programs
• Work with patients to identify coverage options
• Document case activities accurately
• Handle complex reimbursement inquiries
• Facilitate communication with healthcare professionals
Requirements:
• At least two years of experience in customer service
• Proven bilingual communication skills
• Proficient in Microsoft Of...
As a Senior Caseworker, you will play a vital role in associating patients with their reimbursement options and enhancing their healthcare journey. This position requires managing a high caseload while mentoring peers and collaborating with healthcare providers. Your expertise will drive critical outcomes in patient support, ensuring compliance and satisfaction throughout the process.
Key Responsibilities:
• Mentor new caseworkers through training programs
• Work with patients to identify coverage options
• Document case activities accurately
• Handle complex reimbursement inquiries
• Facilitate communication with healthcare professionals
Requirements:
• At least two years of experience in customer service
• Proven bilingual communication skills
• Proficient in Microsoft Of...