Senior Claims Specialist for Complex Issues and Strategic Resolutions

CNA

📍 calgary, ab, Canada

Full-time Other-General Posted June 04, 2026

Job Description

Drive claims excellence as a Senior Claims Specialist, managing complex investigations and resolution strategies. Utilize your analytical and negotiation skills to bring effective solutions.
This role demands a highly skilled individual capable of handling intricate claims management activities. You'll work collaboratively with various stakeholders to analyze and resolve complex issues, ensuring alignment with industry standards. Serving as a mentor to less experienced staff, you will enhance team capabilities in claims processing.
Key Responsibilities:
• Manage highly complex claims investigations
• Develop strategies for effective claims resolution
• Negotiate settlement packages and manage costs
• Coordinate with legal and third-party resources
• Prepare insights and reports for management
Requirements:
• Bachelor’s degree or equivalent experience
• Minimum 8 years of relevant claims experience
• Exceptional communication and negotiation skills
• ...