Senior Client Services Project Manager, CX

NICE

📍 Remote, Oregon, United States

Full-time Business Operations Specialists Posted March 01, 2026

Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Primary Purpose

The Senior Project Manager (AI Product) serves as a liaison between product management and business stakeholders for product processes, such as Go-to-market activities, roadmap coordination, and Product Enhancements. The Sr. Project Manager interacts with product managers, support teams, marketing, release management, operations, and leaders across the business. 

  • Manage, coordinate, and support AI product-related projects through regular status meetings, communications, and monitoring.

  • Work with various business stakeholders to define and document scope, requirements, timelines, expectations, and potential risks.

  • Cre...