Job Description
About the Role
At Flywire, we’re transforming the way travel businesses manage and optimise global payments. The Senior Client Success Manager will work closely with Sales, Implementation, Product and Support teams to help clients maximise the value of Flywire’s solutions while identifying opportunities to deepen partnerships and increase revenue across the existing client base.
What You’ll Do
- Build and maintain strong relationships with existing Travel clients across EMEA
- Manage a portfolio of mid‑market and strategic Travel accounts, helping clients maximise the value of their Flywire partnership
- Develop account plans focused on retention, client engagement and commercial growth opportunities
- Identify upsell and expansion opportunities within existing client groups
- Partner with clients to understand their business goals, operational challenges and payment needs
- Act as a trusted advisor by provid...