Senior Customer Experience & Solutions Lead

DHL Global Forwarding

📍 bayan lepas, penang, Malaysia

Full-time Management & Operations Posted June 13, 2026

Job Description

A global logistics company in Malaysia is looking for a Customer Service Representative to manage customer inquiries and ensure smooth shipment operations. The representative will be the main point of contact for allocated customers, handle orders and complaints, and provide proactive shipment updates. Ideal candidates will have strong customer service skills, experience in sales, and the ability to work closely with operations teams.
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