Senior Customer Service Representative

Job Description:

Looking for Team lead Operations for work from office Candidate will be responsible to lead a team of customer care representatives.

Team lead - Work on-site (AHMEDABAD

)Note - Should know Italian Languag

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Roles and Responsibilitie

• s:Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s visio
• n.Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues activel
• y.Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involve
• d.Recognise and reward good performance, provide feedback and encourage professional developmen
• t.Support team members’ professional development by providing opportunities for training and growt
• h.Ensure team co...