Senior Customer Specialist

Boldr

📍 mérida, mérida, Mexico

Full-time Other-General Posted May 31, 2026

Job Description

### A LITTLE BIT ABOUT Boldr
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
### LET’S START WITH OUR VALUES
Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY
### WHAT IS YOUR ROLE
As a Senior Customer Specialist, you are the frontline operations owner connecting fulfillment to the post-purchase customer experience. You serve as a subject matter expert and escalation point for complex shipment and fulfillment issues, ensuring...