Senior Customer Success Enablement Manager
J
Jobber
📍 edmonton, division no. 11, Canada
Job Description
Join Jobber as a Senior Manager in Customer Success Enablement, where you'll play a vital role in shaping training and onboarding initiatives. Your expertise will help enhance customer experiences.
As a Senior Manager of Enablement at Jobber, you'll be responsible for the design and execution of programs that facilitate customer success and internal training efforts. Your focus on leadership, continuous improvement, and data-driven strategies will ensure that all enablement efforts align with organizational goals. Candidates should exhibit strong backgrounds in training methodologies and team management.
Key Responsibilities:
• Create and implement comprehensive enablement programs
• Coach team members in instructional design
• Maintain knowledge assets and ensure accuracy
• Align QA practices with training outcomes
• Report on enablement effectiveness and impact
Requirements:
• Proven experience in enablement or L&D in a customer-focused setup
• Adept wit...
As a Senior Manager of Enablement at Jobber, you'll be responsible for the design and execution of programs that facilitate customer success and internal training efforts. Your focus on leadership, continuous improvement, and data-driven strategies will ensure that all enablement efforts align with organizational goals. Candidates should exhibit strong backgrounds in training methodologies and team management.
Key Responsibilities:
• Create and implement comprehensive enablement programs
• Coach team members in instructional design
• Maintain knowledge assets and ensure accuracy
• Align QA practices with training outcomes
• Report on enablement effectiveness and impact
Requirements:
• Proven experience in enablement or L&D in a customer-focused setup
• Adept wit...