Senior Customer Success Manager

Autodesk

📍 Falun, Dalarnas län, Sweden

Full time Advertising, Marketing, Promotions, Public Relations, and Sales Managers Posted February 25, 2026

Job Description

Position Overview

How can you contribute to our team and our organization?

Real Customer Success comes from the heart. You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics. Our CSMs drive post-sale account management and customer relationship development while providing strategic advisory services and coordinating support to maximize a customer’s return on investment in Autodesk solutions. The CSM utilizes a combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help Autodesk’s customers innovate more quickly and gain a competitive advantage in the marketplace. We serve a variety of clients in the AECO and MFG industry and experience from working with or in these areas is beneficial.

If you have the best customer management and business consultancy skills around and you are passionate about engaging your c...