Senior Customer Success Manager

OutSystems

📍 Japan, Tokyo, Japan

Full-time Other-General Posted March 01, 2026

Job Description

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

Job description, low-code style:
As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let us cut to the chase: we are looking for a Senior Customer Success Manager to be based in Tokyo, Japan

What You Will Do

  • Manages a list of our strategic customers and important initiatives; blend of tier 1 and 2 accounts, multiple segments
  • Provides customers with business, technical, and product knowledge.
  • Develops/executes effective success plans to drive customer outcomes.
  • Educates customers on how existing and new product features/functionality will contribute to the growth of their business.
  • Works closely with CS leadership to define and execute best practices for account management.
  • Assists others...