Job Description
Job Overview
Direct, administer and coordinate activities of Laboratory operations in an assigned region. Responsible for
operational Profit & Loss (P&L) and the quality of services delivered. In conjunction with Senior Vice President, Global
Central Labs, other regional general managers, and global functional managers, formulate short and long-term plans,
objectives and policies.
Essential Functions
• Manage operations for Laboratory operations in an assigned region to ensure operational profitability and the
• delivery of quality services to clients.
• Focus on customer satisfaction and ensure activities are put in place to maintain and improve customer satisfaction
• levels. Interact with clients to address clients’ operational issues and ensure satisfaction with services.
• Develop policies, practices and standards to minimize and manage business risk to the Company and customers.
• Develop, monitor and implement regional budgets and...