Senior IT Technical Support Engineer: Proactive Incident Resolver

A leading technology services provider in Madrid is seeking an IT Technical Support Engineer to ensure operational efficiency of IT infrastructure. This role involves diagnosing and resolving complex incidents, coaching support staff, and fostering stakeholder relationships. Candidates should possess a degree in IT or Computing and relevant certifications. A passion for client satisfaction and technical excellence is essential. This is an on-site position offering a dynamic work environment.
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