Senior Machine Learning Engineer Role

Cresta

📍 toronto, on, Canada

Full-time Other-General Posted June 04, 2026

Job Description

Join Cresta as a Senior Machine Learning Engineer, focusing on innovative ML/NLP applications in a fast-growing Silicon Valley startup. Contribute to impactful products improving call center performance.
As a part of Cresta's expanding team in North America, you will take on the exciting challenge of developing and deploying state-of-the-art ML and NLP models. Collaborating with experts across disciplines, your work will enhance our patented real-time coaching platform. You will be instrumental in shaping our AI solutions to make knowledge workers significantly more efficient.
Key Responsibilities:
• Work with product and data science teams to define requirements
• Design and validate complex ML/NLP models using cutting-edge techniques
• Deploy scalable and reliable ML/NLP systems for nonstop operations
• Identify opportunities for automation and process optimization
• Help direct the future of AI initiatives at Cresta
Requirements:
• Master’s degree or PhD i...