Senior Manager, Engineering

Five9

📍 Remote, Oregon, United States

Full-time Other Management Occupations Posted February 26, 2026

Job Description

Responsibilities:

  • Mentor staff to develop their full potential with 1:1’s, appraisals, training, career development, recruitment, and performance in accordance with company practices.

  • Work with Product team, and scrum teams to make sure the backlogs are properly groomed, requirements are defined and delivery of product using our cloud train best practices.

  • Perform code reviews, guide software architecture and technical decisions.

  • Drive the team to manage customer expectations of uptime and performance by defining and reviewing SLO/SLI's, developing metrics to measuring as such and maintaining for all the services.

  • Measure team performance and results to drive focus and inspire top performance.

  • Report on progress of schedules and tasks to senior leadership and program management.

  • Develop and manage collaborative relationships with vendors for utilized components and/or services.

  • Participate ...