Senior Manager, Operations Analytics at WestJet (Calgary)
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Westjet-Airline
📍 calgary, ab, Canada
Job Description
Overview
Elevate operational performance at WestJet as a Senior Manager of Operations Performance Analytics. Drive data analytics initiatives to enhance airline efficiency and guest experiences across operations. As a crucial senior leader, you will oversee the development of advanced analytics and performance insights.
Responsibilities
- Develop operational scorecards and dashboards for performance visibility
- Present insights to senior leaders and executives monthly
- Analyze operational disruptions and diagnose service failures
- Lead strategic analysis for enhanced network construction
- Build and manage a high-performing analytics team
Qualifications
- 8‑12+ years in analytics or operational performance roles
- Proven experience leading analytics teams
- Expertise in performance reporting frameworks
- Solid skills in SQL, Python, or similar tools
- Familiarity with ...