Senior Manager-Training-Process Training
E
EXL
📍 Pasay, Metro Manila, Philippines
Job Description
Description
Position Overview:
The Senior Training Manager is responsible for leading the overall training strategy and execution for assigned accounts or processes. This role focuses on managing training teams, ensuring alignment with business goals, driving training effectiveness, and supporting leadership in talent development initiatives. The Senior Training Manager also plays a key role in identifying training needs, designing learning solutions, and evaluating outcomes to ensure continuous improvement.
Job Description:
- Reports Directly to AVP for Training
- Oversee and coordinate training requirements across programs and projects.
- Lead and manage a team of Process Training Managers and Trainers.
- Conduct Training Needs Analysis and develop strategic training plans.
- Design and implement training modules, assessments, and learning initiatives.
- Collaborate with operations and support teams to a...