Senior Network Support Engineer — Customer-Focused Leader

Cisco Systems, Inc. in Mexico City seeks a Customer Engineering role focused on solving complex customer issues. The ideal candidate should have 5-8 years of experience in technical support with a customer-first attitude and a Bachelor's in Computer Science or a related field. Responsibilities include providing advanced technical expertise, collaborating with Engineering, and driving product improvements through customer insights. Key skills include networking, programming, and troubleshooting. Ideal candidates will also hold expert-level technical certifications.
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