Senior Process Manager-WFM

eClerx

📍 Chandigarh, Chandigarh, India

Full-time Operations Specialties Managers Posted March 02, 2026

Job Description

  • Provide leadership and management to program staff and the primary care sector as it relates to workforce development.
  • Contribute strategic development and partnerships relating to workforce development
  • Provide leadership for the development of a workforce strategy
  • Provide advice to internal stakeholders relating to workforce development

Required Skills and Experience:

  • Demonstrated people management experience.
  • Experience working in the BPO industry including a sound understanding of the issues facing primary care workforce.
  • Demonstrated ability to lead a project including development of business case, program planning, budgeting, implementation and evaluation.
  • Ability to build, develop and sustain positive partnerships and productive working relationships with all levels of stakeholders (internally and externally), with a commitment to customer service.

Stakeholder Management<...