Senior Python/AI/ML Engineer/Tech Lead

This role owns the end-to-end architecture design and delivery of core backend platforms and AI-powered intelligent service systems for Lenovo's eService department, focusing on high-performance, scalable microservices architecture and deep integration of LLM/RAG/Agent technology stack. The position requires complete 0→1 experience from system design to production delivery, with the capability to independently lead complex projects including technology selection, architecture design, and productization, driving technical evolution and business innovation of intelligent customer service platforms.

Key Responsibilities

• Design and implement backend architecture for eService core business systems, building high-concurrency, highly available microservices platforms based on Python ecosystem (FastAPI / Django / Flask), covering critical modules including customer service ticketing, knowledge base management, and intelligent routing systems
• Design and o...