Job Description
Overview
Assist the Quality Compliance Manager and QA team in implementing and maintaining the quality management system (QMS) at the site and with external partners.
Key Responsibilities
- Manage and track CAPA, deviations, and change control processes.
- Address and resolve supplier and customer complaints in a timely manner.
- Conduct root cause analysis (RCA) and quality risk management (QRM) activities.
- Collaborate with global teams to ensure consistency across quality systems.
- Deliver QMS training and maintain up-to-date records.
- Analyse QMS metrics and prepare reports for management reviews.
- Support internal and external audits, ensuring compliance with standards.
- Facilitate vendor onboarding and maintain vendor compliance.
- Review and update QMS processes, ensuring they align with industry best practices.
- Investigate and close complaints within regulatory t...