Senior Site Reliability Engineer (Platform Engineering)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Medellin, Colombia

Hybrid model (2 days per week at the office)

About the role

We’re hiring a Senior SRE for a Platform Engineering team inside NICE/LiveVox. This is a builder / owner role: you’ll design and evolve the AWS platform foundations that product engineering teams rely on to run services safely and efficiently.

This is not a ticket-queue operations job. We’re looking for someone who enjoys ambiguous problems, makes sound engineering decisions, and builds automation to reduce toil long-term.

What you’ll do (Key Responsibilities)