Senior Software Engineer/ Software Engineer (Production Support - Java)

Senior Software Engineer/Software Engineer (Production Support - Java)

Singtel Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 week ago Be among the first 25 applicants

Be a part of something BIG! The Senior Software Engineer/Software Engineer (Production Support - Java) will be responsible for managing and resolving order fulfilment issues on a daily basis, ensuring that all transactions within the system are completed efficiently and in a timely manner.

Responsibilities

• Monitor and manage order fulfilment exceptions: perform daily tracking of orders that have encountered fulfilment failures or delays within Enterprise Ordering Systems. Identify and prioritise items requiring intervention to ensure timely fulfilment.
• Troubleshooting and issue resolution: investigate the root causes of order fulfilment disruptions and production incidents, including system errors, technical faults, or manual handling ...