Senior Specialist Commercial Operations

Purpose & Overall Relevance for the Organisation:

This diverse role will be responsible for a variety of tasks primarily managing the customer orders for a portfolio of nominated accounts or area.

Key Responsibilities:

·Ensure timely and accurate order entry and release of orders for processing.

·Review of order book to ensure customer requested delivery is achieved.

·To provide visibility to internal and external stakeholders on product information, stock availability, pricing, terms, routing, and any other specialty handling or services.

·Timely preparation of export documents and L/C negotiation

·Process, coordinate and investigate customer shipment claims or return requests following existing Company policies, procedures and programs.

·Provide assistance and support to internal partners including Sales, Marketing...