Senior Specialist, Experience, Technology and Compliance

Castlemain supports people and communities to understand and access class action settlements and community programs through clear, trauma‑informed, and culturally grounded communication. With more than 200 team members many of whom are Indigenous, we deliver services in English, French and several Indigenous languages across the country.

At Castlemain we are committed to creating a workplace where people feel respected.

As a Senior Specialist, Experience, Technology and Compliance (Customer Relationship Management) you will work as part of the Experience, Technology and Compliance team to structure and manage data in customer‑relationship management systems, complete quality assurance related to data standards and accuracy and manage email and SMS campaign deployment across a range of initiatives. The role sits at the intersection of audience experience and campaign performance and helps ensure digital tools stay functional, aligned, compliant, scalable and ...