Job Description
Job Description
REQUIREMENTS:
Total Experience 8+ yearsStrong hands-on experience Salesforce Service Cloud implementations with Field Service Cloud.Deep understanding of Salesforce Service Cloud functionality, administration, and customizationHands-on experience with Salesforce Lightning development, Apex, LWC, and FlowsExperience configuring and optimizing Case Management, Service Console, Entitlements, Milestones, Knowledge Management, and Omni-Channel routing.Knowledge of Salesforce Field Service and Experience/Community Cloud is preferredStrong understanding of Salesforce integration patterns (REST API, SOAP, middleware) and data management processes.Experience with Async Apex, Streaming APIs, and advanced Salesforce features is a plus.Proven ability to mentor and lead junior team membersStrong analytical, problem-solving, and client-facing skills.Experien...