Senior Tech Support Engineer (L2/L3)

NICE

📍 Pune, Maharashtra, India

Full-time Computer Occupations Posted February 26, 2026

Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.


We are seeking an experienced and technically proficient Senior Tech Support Engineer to provide advanced support for NICE NTR/NTR-X recording platforms. The ideal candidate will possess deep expertise in enterprise voice recording, compliance, and trading environments, along with a solid understanding of fraud detection and compliance frameworks.

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