Senior Technical Support Analyst - IoT Router Solutions
Sierra Wireless
📍 richmond, metro vancouver regional district, Canada
Job Description
Location: Richmond, British Columbia
Our Team
Semtech’s Router Customer Technical Support & Quality Team is a Global Customer Experience and Quality organization located in Richmond, British Columbia. Our focus is to execute as One Global Team, supporting the deployment, integration & post sales technical experience of an entire portfolio of Cellular Wireless Router and Gateway device solutions into the rapidly growing IoT Wireless Marketplace. Semtech is a leader in delivering ruggedized, wireless router solutions into Mobile, Fixed and Industrial solutions – ranging from Public Safety/First Responder applications to Public Transportation, to Industrial/Utility applications. These products range from simple LTE-A gateway solutions to complex routers utilizing dual 5G cellular modems with dual WiFi 6 4x4 MIMO with out of band LPWA management. Our focus is on delivering best in class performance, useability and manageability of broad deployments with both...