Senior Technical Support Engineer - Cloud & SaaS Expert

A leading SaaS firm in Madrid is seeking a dedicated Technical Support Engineer to provide expert assistance and resolve complex technical issues across their product suite. You will be crucial to ensuring customer satisfaction and driving continuous improvement in support operations. Candidates should possess at least 3 years of experience in technical support, a relevant IT degree, and ITIL certification. This role offers opportunities for growth, generous benefits, and a supportive work environment.
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