Job Description
Elevate your career as a Senior Technical Systems Analyst in Investor Services. Utilize your Cobol, JCL, and CICS expertise to enhance application performance and ensure operational stability.
This role focuses on the stability of production support operations. You will monitor batch jobs and online components while swiftly resolving incidents and enhancing service delivery. Your analytical skills will be essential to mitigate risks and streamline processes, ensuring smooth collaboration with business partners.
Key Responsibilities:
• Quickly restore services and monitor applications
• Conduct root cause investigations for issue prevention
• Lead component deployment as part of change management
• Document troubleshooting guides for knowledge sharing
• Automate tasks to boost system resilience
Requirements:
• 8+ years experience with Cobol, JCL, and CICS
• Deep understanding of problem and change management
• Familiarity with ServiceNow or similar platf...
This role focuses on the stability of production support operations. You will monitor batch jobs and online components while swiftly resolving incidents and enhancing service delivery. Your analytical skills will be essential to mitigate risks and streamline processes, ensuring smooth collaboration with business partners.
Key Responsibilities:
• Quickly restore services and monitor applications
• Conduct root cause investigations for issue prevention
• Lead component deployment as part of change management
• Document troubleshooting guides for knowledge sharing
• Automate tasks to boost system resilience
Requirements:
• 8+ years experience with Cobol, JCL, and CICS
• Deep understanding of problem and change management
• Familiarity with ServiceNow or similar platf...