Senior Tier 2 Technical Support Engineer

A technology support firm in the Philippines is seeking a candidate to provide expert technical support, including installation and configuration of Cynet products both remotely and occasionally on-site. Responsibilities include creating documentation and delivering training sessions, along with in-depth Tier 2 support. Strong knowledge of Microsoft Windows and Linux systems, along with excellent communication skills, are critical. The role requires a customer-oriented mindset and the ability to handle pressure while multitasking.
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