Job Description
Overview
Sr. User Experience Researcher – define and execute user research programs across a broad set of experiences and modalities, embedded within a core product area to directly inform product strategy and design decisions.
Responsibilities
- Determine and recommend the most efficient and effective user‑centered research approaches—qualitative and quantitative—to solve business needs and guide UX processes.
- Lead exploratory and generative research studies, including discovery research that frames the problem space, identifies user needs, and gathers evidence to define next steps.
- Plan, design, and execute tactical research initiatives such as usability testing and concept testing, using moderated and unmoderated methodologies (e.g., facilitated sessions, surveys, click tests).
- Monitor UX project execution, establishing and tracking relevant UX metrics and product scorecards.
- Develop foundational UX research artif...