Senior Workforce Planner — 24/7 Support Operations (Phoenix)

A leading logistics and technology firm is seeking a Workforce Planner to develop and scale support operations in Mexico City. This role involves building capacity plans, forecasting contact volumes, and analyzing historical data to improve operations. The ideal candidate is analytical, detail-oriented, and has a minimum of 4 years of experience in similar roles. Join us in delivering exceptional customer experiences and driving efficiency in a fast-paced environment.
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