Service Administrative Assistant - Eldoret Branch

The Service Administrative Assistant reports to the Service Manager and Based in Eldoret Branch.

The Purpose for the role is to help achieve the service department revenue budget through accurate and timely job costing & quotations preparations, dispatch and invoicing.

Profil request:

The Main Responsibilities for the Role include;

a) Ensure accurate job costing and invoicing as per company policy and hence achievement of departmental revenue targets.

b) Ensure timely and accurate job costing as per recommended flat rate manuals

c) Work with service supervisor to ensure the labour charged to all tasks in a job card are accurate and in conformity with the FRM

d) Multi-tasking in various departmental sections for instance; quotations, warranty claims, procurement etc.

e) Work with the external suppliers to ensure timely receipt of invoices for onwards payment processing.

f) Respond to & handle customer complaints pro...